1. Live by the Golden Rule: customers have the gold, therefore they make the rules.
2. Develop service from the inside out through teamwork.
3. Deliver the two things every customer wants and needs: solutions to problems and good feelings.
4. Use the customer’s definition of quality and service.
5. Ask more and better questions.
6. Convert complaints and problems into commitment and profit.
7. Create a superior experience.
8. Teach everyone how to add value.
9. Do everything more, better, faster, different, funner or less. 10. Always honor the customer but humor yourself.
ringroad.com.ng
If Nigeria was a Rap Group – We would be called Bone Thugs & Harmony 🙂
lazy bone (youths of booharry ) Bizzie Bone ( Fashola Busy doing nothing ! ) krayzie bone ( dino melaye Fayose Boko Haram) wish bone ( Atiku Abubakar & Sowore ) flesh bone ( National Cake & Poor Nigerians) and thugs (Senators Reps Politicians ) all living in Harmony (Nigeria)
ringroad.com.ng See you at The Cross Roads !
Nigeria Jagga Jagga everything … … by Rugged Man